Steven G. Palermo
Steven@StevenPalermo.com ❖ 619-402-3876 ❖ Chandler, OK
WORK EXPERIENCE
Jauregui & Culver, Inc
July 2016 – April 2024
Service Manager
Escondido, CA
- JCI is a fuel station testing, maintenance, and construction company.
- oversee the daily operations of the service department.
- Maintain all IT related operations for the company including the following:
- Purchasing, setup, repair, and maintenance of all company IT assets.
- Maintaining company identity and access management (FreeIPA).
- Implementation of a cyber security policy and employee training.
- Server and virtual machine maintenance.
- Network maintenance & upgrades
- Tech support for office and technicians in the field.
- lead a team of technicians and ensure that all service requests are completed in a timely and efficient manner while maintaining high-quality standards.
- Manage inventory and implemented an inventory control system (Boxstorm)
- communicate with customers to address any concerns, and provide proposals.
- Continue to maintain all required technician certifications and remain as an on-call technician as well as a Class A driver.
C&M Manufacturing
March 2013 – July 2016
Commercial Driver
Santee, CA
- C&M manufactures centralizers for drilling and shoring.
- Provided timely delivery of products to construction sites and facilities across the country.
- Also responsible for following all DOT regulations, maintaining driving logs, pre- and post-trip truck inspections, and emergency vehicle repairs.
Walmart, Inc.
February 2012 – March 2013
Overnight Stocking Associate
Santee, CA
- Maintained a clean, organized, and customer-ready cooler, freezer, produce, and bakery area.
- Sorted and stocked products on shelves and in the backroom while maining proper date rotations to maintain food safety.
- Assisted fellow associates as needed throughout the store.
McDonald’s Corporation
January 2008 – February 2012
Shift Manager
El Cajon, CA
- Managed crew members in a fast-paced setting.
- Opened and closed store.
- Delivered bank deposits.
- Performed basic equipment maintenance, set up equipment, and other maintenance when needed.
- Submitted, received, and unloaded supply orders.
- Trained new employees, maintained a cooperative working atmosphere, and customer relations.
CERTIFICATIONS
- CompTIA Security+
- CompTIA A+
- Class A Drivers License
- Various International Code Council (ICC) Certifications related to the fuel industry
- Various safety certifications
- South Coast AQMD
- Various fueling industry manufacturer certifications
- CPR
SKILLS
- Microsoft Office 365
- Quickbooks
- Adobe Acrobat Pro
- Windows Operating Systems
- Troubleshooting
- Hardware and Software Installation & Configuration
- Linux
- Networking
- High & Low Voltage
- Android & iPhone
- Customer Service
- Management & Supervisory Experience
- Written & Verbal Communication
- Local & Federal Compliance
REFERENCES
Pete Jauregui
President of Jauregui & Culver, Inc. (Retired)
760-644-6378 petejauregui2@outlook.com
Bill Rogers
Compliance & Service Manager at Jauregui & Culver, Inc.
760-644-6391 bill@jcincorp.net
Tim Spicer
MCCS Miramar Fuel Division
858-722-4220 timothy.spicer@usmc-mccs.org
Scott MacLeod
Accounts Manager at Petroleum Marketing Equipment (Retired)
970-413-3931 eagletree57@gmail.com
INTERESTS
- Home Lab with media server
- Home Automation
- Fishing
- Off-Grid Solar
- Raspberry pi and Arduino Projects
- Cyber Security and IT podcasts
- Audio Books
- Tinkering with Cars & Electronics