Steven G. Palermo

Steven@StevenPalermo.com ❖ 619-402-3876 ❖ Chandler, OK

WORK EXPERIENCE 

Jauregui & Culver, Inc

July 2016 – April 2024

Service Manager

Escondido, CA

  • JCI is a fuel station testing, maintenance, and construction company.
  • oversee the daily operations of the service department.
  • Maintain all IT related operations for the company including the following:
    • Purchasing, setup, repair, and maintenance of all company IT assets.
    • Maintaining company identity and access management (FreeIPA). 
    • Implementation of a cyber security policy and employee training. 
    • Server and virtual machine maintenance.
    • Network maintenance & upgrades 
    • Tech support for office and technicians in the field. 
  • lead a team of technicians and ensure that all service requests are completed in a timely and efficient manner while maintaining high-quality standards.
  • Manage inventory and implemented an inventory control system (Boxstorm)
  • communicate with customers to address any concerns, and provide proposals.
  • Continue to maintain all required technician certifications and remain as an on-call technician as well as a Class A driver.

C&M Manufacturing

March 2013 – July 2016

Commercial Driver

Santee, CA

  • C&M manufactures centralizers for drilling and shoring. 
  • Provided timely delivery of products to construction sites and facilities across the country.
  • Also responsible for following all DOT regulations, maintaining driving logs, pre- and post-trip truck inspections, and emergency vehicle repairs.

Walmart, Inc.

February 2012 – March 2013

Overnight Stocking Associate

Santee, CA

  • Maintained a clean, organized, and customer-ready cooler, freezer, produce, and bakery area.
  • Sorted and stocked products on shelves and in the backroom while maining proper date rotations to maintain food safety.
  • Assisted fellow associates as needed throughout the store.

McDonald’s Corporation

January 2008 – February 2012

Shift Manager

El Cajon, CA 

  • Managed crew members in a fast-paced setting.
  • Opened and closed store.
  • Delivered bank deposits.
  • Performed basic equipment maintenance, set up equipment, and other maintenance when needed.
  • Submitted, received, and unloaded supply orders.
  • Trained new employees, maintained a cooperative working atmosphere, and customer relations.

CERTIFICATIONS

  • CompTIA Security+
  • CompTIA A+
  • Class A Drivers License  
  • Various International Code Council (ICC) Certifications related to the fuel industry
  • Various safety certifications
  • South Coast AQMD 
  • Various fueling industry manufacturer certifications
  • CPR

SKILLS

  • Microsoft Office 365
  • Quickbooks
  • Adobe Acrobat Pro
  • Windows Operating Systems
  • Troubleshooting
  • Hardware and Software Installation & Configuration 
  • Linux
  • Networking
  • High & Low Voltage
  • Android & iPhone
  • Customer Service
  • Management & Supervisory Experience
  • Written & Verbal Communication
  • Local & Federal Compliance 

REFERENCES 

Pete Jauregui

President of Jauregui & Culver, Inc. (Retired)

760-644-6378  petejauregui2@outlook.com

Bill Rogers

Compliance & Service Manager at Jauregui & Culver, Inc.

760-644-6391 bill@jcincorp.net

Tim Spicer

MCCS Miramar Fuel Division

858-722-4220 timothy.spicer@usmc-mccs.org

Scott MacLeod

Accounts Manager at Petroleum Marketing Equipment (Retired)

970-413-3931 eagletree57@gmail.com

INTERESTS

  • Home Lab with media server
  • Home Automation 
  • Fishing
  • Off-Grid Solar
  • Raspberry pi and Arduino Projects
  • Cyber Security and IT podcasts 
  • Audio Books
  • Tinkering with Cars & Electronics